OUR REPAIR PROCESS
6 SIMPLE STEPS TO REPAIR SUCCESSGet In Touch
Using one of our numerous contact methods get in touch with a member of our service team who will assess your needs and point you in the right direction.
Diagnosis
If we cant diagnose your fault clearly over the phone then we will collect the device from you free of charge for diagnostics*.
Collection
We will then arrange for your device to be collected from your home address or from one of our collection points.
Repair
Your device will then come to us for repair. The repair will take up to 5 business days from date of collection.
Delivery
Your device will be delivered direct to your door within 48 hours of the completed repair. There is no need to visit a collection point for this step.
Payment
Payment is required by cash or BACS
Your payment is required upon delivery if paying by cash or before delivery if paying by BACS
* Due to COVID:19, we are not allowed to enter your property. The device will be collected from your doorstep by one of our team. This service is only free of charge if you live in one of our free collection postcodes.
